HelpDesk - Online Ticketing System with Website - ticket support and management

HelpDesk - Online Ticketing System with Website - ticket support and management v4.0

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Avinash

Avinash

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Avinash submitted a new resource:

HelpDesk - Online Ticketing System with Website - ticket support and management - HelpDesk is a powerful ticket management system that can manage massive data

HelpDesk is a powerful ticket management system that can manage massive data. It’s a single-page application made with Laravel, Vue.js, and InertiaJS.

You don’t need any other website as HelpDesk has front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base, etc.

HelpDesk has the following features:

  • Ticket Support/Assign
  • Email Notification
  • Front Pages with Management
  • Ticket/Thread Discussion
  • Live Chat
  • Contacts/Organizations...
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.6

--- 3.6 (11 October 2023) ---
- FIXED: Disabled deleting default language(English)

--- 3.5 (25 Sep 2023) ---
- FEATURE: Added Hebrew Language

--- 3.4 (19 Sep 2023) ---
- FEATURE: Added color scheme switcher for the landing page

--- 3.3 (15 Sep 2023) ---
- FEATURE: Added ticket subject edit option for the Admin/Manager/Moderator
- FEATURE: Added ticket description edit option for the Admin/Manager/Moderator
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.69

--- 3.69 (19 December 2023) ---

- IMPROVEMENT: Global Settings Page (As per user request)
- IMPROVEMENT: Installation database issue for some cases (As per user request)
- FIXED: Logo and Image caching issue while change (As per user request)
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.74

-- 3.74 (19th January 2024) ---
- IMPROVED: Database Connection while DB password with special characters(as per customer request)
- IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
- IMPROVED AND FIXED: Priority update on settings page
- REMOVED: Softdelete Feature (regarding customer recommendation)
- FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
- IMPROVED AND FIXED: Changed Ticket `uid`...
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.8.1

--- v3.8.1 (11 May 2024) ---
+ FEATURE: System Update Check option to check for new update/release

--- 3.8.0 (28 April 2024) ---
* FIXED: Fixed ticket discussion issue when the customer not assigned for a ticket.
+ NEW FEATURE: Added WYSIWYG rich text editor for the ticket discussion

-- 3.77 (16 April 2024) ---
- FEATURE: Added CSV Export for the ticket list
- FEATURE: Added Import CSV ticket option. Ticket UID must be unique while import CSV.
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.8.4

--- v3.8.4 (10 June 2024) ---
+ FEATURE: Added required ticket fields(admin option), while submit a new ticket
* IMPROVEMENT: Update hidden ticket fields

--- v3.8.3 (29 May 2024) ---
* FEATURE: Added French Language Translation (As per customer request)

--- v3.8.2 (26 May 2024) ---
+ FEATURE: Added Categories based on departments
+ FEATURE: Added Sub-Categories based on the parent categories
* FIXED: Customer assign issue(for mail notification) while Creating ticket from admin
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v3.8.4

--- v3.8.4 (10 June 2024) ---
+ FEATURE: Added required ticket fields(admin option), while submit a new ticket
* IMPROVEMENT: Update hidden ticket fields

--- v3.8.3 (29 May 2024) ---
* FEATURE: Added French Language Translation (As per customer request)

--- v3.8.2 (26 May 2024) ---
+ FEATURE: Added Categories based on departments
+ FEATURE: Added Sub-Categories based on the parent categories
* FIXED: Customer assign issue(for mail notification) while Creating ticket from admin
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Avinash updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

HelpDesk - Online Ticketing System With Website - Ticket Support and Management v4.0

--- v4.0.0 (24 December 2024) ---
+ IMPORTANT: Security Update
+ IMPORTANT: Laravel Core Update
+ IMPROVEMENT: Replace Webpack with Vite
+ IMPROVEMENT: Update Frontend Dependencies
+ IMPROVEMENT: Improved Performance (Speed Up)
+ IMPROVEMENT: Good Morning translation
* FIXED: Removed that (Customer can remove the upload files from the ticket details)
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